The form component lets you build a form.
After you add a form, you will be able to add one or more questions from the right sidebar.
Each question has one of the these types:
- Text input box lets the user enter free text. The Label field will set the placeholder on the input box.
- Multiple choice requires the user to pick exactly one option. If you choose this type, you will be asked to type out the options, and each one will be presented to the user with a radio button.
Each question also has the following fields:
- Match attribute with lets you optionally choose an attribute to store the user's response in. This is useful if you want to use the form to populate some information about users into the CRM.
- Required makes the question mandatory before clicking submit.
The sidebar allows you to customize the submit button, and in a campaign, to Sync form in all conversations. This is useful in cases where you send the form in response to an inbound message. For example, if you ask anonymous users for their name and email whenever they ask a question, you want a single form submission in any of the conversations they asked to apply to all the conversations, so they don't have to fill in their name/email multiple times.