The **Help center builder** lets your team build a knowledge base so that customers can help themselves. You can substantially reduce customer support costs by writing great documentation. Our platform supports two types of documentation: - A **tutorial-style** section is like the user manual you're currently reading. It consists of various articles organized by category. Each article appears on its own, and the entire structure can be easily navigated from the left sidebar. - A **reference-style** section is like the [API reference](/v1/api-reference). It is typically used by software products to describe an AP. The entire reference is joined into one long webpage to make it very easy to search for specific keywords. Each help center can have multiple sections, and you can even have multiple versions of your help center if you support multiple product versions. You can write articles in our rich-text editor, or in [Markdown](https://www.markdownguide.org/), and you can easily switch between the two modes. Our platform is built around automation from the ground up. You can add snipppets of code using [MDX](https://mdxjs.com/) in order to avoid repeating yourself. We also make it easy for an LLM to [write your documentation](/v1/user-manual/help-center-builder/git-integration). You can access the builder from {(() => {return generateMenu('helpcenterbuilder')})()}