Our CRM (customer relationship management) is the database for all your customer information. You use it to capture and store all the data and events relating to each customer. You can also use it to filter and analyze your users.
A CRM is useful if you:
- Cannot remember all the detail about all your customers
- Want to increase efficiency of your sales process
- Need collaboration across multiple departments (sales, marketing, customer support, engineering) to ensure customer success
Pavior's CRM is differentiated in that it auto-fills as much data as possible about your customers. For example, your customer's web activity, chat and email conversations, and call history are all automatically populated onto their profile.
You can access the CRM by going to [MDX CODE].